
FAQ's
Where are you based?
Where are you based?
Avenrio is based in the United States. All orders are printed and fulfilled by our US-based print partners — your shirt is made fresh and ships directly from within the US. No overseas warehouses, no long international waits.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide. International delivery typically takes 7–21 business days after shipment. Please note that customs fees or import duties may apply depending on your destination country — these are the responsibility of the buyer. For fastest delivery, we recommend US orders.
Will I get a tracking number?
Will I get a tracking number?
Yes. Once your order ships, you'll receive a tracking number by email automatically. Tracking information is usually available within 24–48 hours after your shipment confirmation. If you haven't received tracking after 5 business days, email us at support@avenrio.com and we'll sort it out.
What size should I get?
What size should I get?
Our tees run true to standard US sizing. Each product page has a full size chart with chest and length measurements. If you're between sizes or planning to wear it under a jacket, size up — it'll feel better on the road. When in doubt, go bigger.
What are your tees made of?
What are your tees made of?
100% ring-spun cotton — soft, breathable, and built to last. We print using DTG (direct-to-garment) technology, not vinyl heat transfer. That means the print is part of the fabric — soft to the touch, and it won't crack or peel after washing. Exactly what you want on a long ride.
What's your returns policy?
What's your returns policy?
30-day guarantee — no hoops, no fuss. If your order arrives damaged, wrong size, or not what you expected, email us at support@avenrio.com within 30 days and we'll send a replacement or issue a full refund. Less than 0.3% of our customers have ever needed to use it.
How long does shipping take?
How long does shipping take?
Orders are printed and ready to ship within 1–3 business days. Standard US delivery takes 2–5 business days after that. Most orders arrive within 5–8 business days total. You'll get a tracking number by email the moment your order ships.